ALISON BEARD: So Adi, we’ve all worked with bosses or colleagues who are smart and successful and fine leaders, but everyone else can see that there’s something holding them back from really getting the best out of their people or getting to the next level in their career. And they might get feedback on that, but they’re not really sure how to fix it or sometimes they don’t even want to. Have you run into people like that who struggled to change or had problems with it yourself?