GUARDIAN  |  Technology

Retailers want ‘delightfully human’ AI to do your shopping, but will the chatbots go rogue?

零售商希望“令人愉悦的人性化”人工智能来为你购物,但聊天机器人会失控吗?

ASX-listed companies Woolworths, Coles and Wesfarmers are among the businesses that have announced plans for agentic shopping assistants.

ASX-listed companies Woolworths, Coles and Wesfarmers are among the businesses that have announced plans for agentic shopping assistants.

2026-03-05  1085  困难
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AI chatbots were in the news recently when Woolworths reined in its virtual shopping assistant, Olive, after the company’s attempt to have the robot relate to customers on a human level backfired.

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